MedTrac, founded in 1988, provides Drug and Alcohol Compliance Services for corporations and government municipalities. Since the inception of the Federal DOT Regulations addressing substance abuse testing requirements, we have created client-specific programs to implement, coordinate and administer drug testing programs that meet or exceed these requirements.
Over the years, we have partnered with our clients to continually discuss their needs and concerns and have developed and promoted innovative services to help them understand, streamline and reduce the administrative and financial burdens of many of these regulations. We have implemented onsite testing services and provided 24/7/365 post-accident and reasonable suspicion testing services. We have a certified MRO Assistant on staff. Having a certified MRO Assistant in house helps us review and process test results in a timely and efficient manner. We have developed training services that can be provided on-site and/or online to help educate supervisors in their very critical role in the Drug and Alcohol compliance area. We also provide monthly seminars and training services at our New Haven office to help when a new supervisor or employee is hired. In addition, MedTrac provides Designated Employer Representative (DER) training to ensure that the individuals responsible for a company’s drug and alcohol program are aware of their responsibilities to keep their company in compliance with all the DOT regulations. MedTrac has recently added the FMCSA Clearinghouse Management to our list of services. The management includes reporting violations as well as running Full and Limited Queries on behalf of our clients.
In 2017, we added compliance auditing to our list of services. This service assists companies with the difficult task of ensuring that their drug and alcohol programs comply with federal regulations.
Through our conscious effort of maintaining quality service, our staff knows the regulations and we help solve many complex problems through our innovative client collaboration. We can collaborate with your personnel department, legal team, union and any other party that is involved in coordinating and/or administrating the Federal DOT Regulations, thus being an extension of your operation.
In addition to the services above, our staff members have provided expert testimony for arbitration hearings, wrongful termination proceedings, unemployment hearings, and labor union contract negotiations.
MedTrac stands ready to commit our resources and industry best practices for the implementation of this program. Our organization is a member of the Drug and Alcohol Testing Industry Association (DATIA) which provides us with a vast array of industry resources to pass along to our clients.
MedTrac provides Drug and Alcohol Compliance Services for corporations and government municipalities nationwide.
Since the inception of the Federal DOT Regulations addressing substance abuse testing requirements, MedTrac has created customized client-specific programs to implement, coordinate and administer drug testing programs that meet or exceed these requirements.
We feel each organization has a different corporate culture. MedTrac learns our client’s culture during the onboarding process and consults with our clients to truly achieve a custom program specifically addressing their needs.
MedTrac’s culture is very passionate about helping our clients achieve a drug-free work environment. We guarantee the delivery of services and strive to reduce employee and supervisor downtime as a direct result of the drug and alcohol compliance requirements.
Our team’s philosophy centers on consistent, timely, and accurate administration of programs with client involvement customized to their choosing. One client described it as “MedTrac was extremely thorough with our conversion and implementation to their service and now I know why. It’s like set it and forget it, they manage everything”.
Long established client relationships are at the heart of our corporate culture. Just ask anyone of our clients.
We have clients that have been with us for 10, 20 some over 30 years!
That speaks to our quality of service!
The Pepsi Cola Bottling Company of NY and Canada Dry Bottling Company of NY are very pleased with the professionalism and proactive advice and guidance that MedTrac has provided to our company since we partnered with them back in 1998. MedTrac helped us to revolutionize our total DOT compliance process with their combined on-site substance abuse collection process, their DOT physical monitoring and tracking program, and the guidance and proactive advice they provide as a value-added service. The complexity of DOT compliance is made easier by the relationship we have enjoyed with MedTrac for more than 15 years. The program MedTrac provides us with is an exceptional service at an attractive cost ~ a win-win combination! MedTrac is a trusted partner that dependably contributes to the overall success of our business.
We've used Med Trac for years for our family business, we appreciate them always going above and beyond with issues and questions we've had. We appreciate their business like manner.
In and out in 5 minutes. Results within 24 hours for a job. Straightforward
We were a loyal client of MedTrac for over 10 years when new management decided to switch our DOT Drug & Alcohol Testing Provider. What a mistake that was for our organization. We begged MedTrac to take us back within 4 months. We have been a loyal client ever since, now going on 12 additional years. They are one of our easiest vendors to work with for sure!